Welcome to the TEA Help Desk!

Click on an icon below to look up information or submit your question to TEA staff. If you are unsure of which area to submit your request, we will do our best to re-route your request to the right place.

For a quick introduction to the new TEA Help Desk see the quick references or training videos.

• TEAL Access
  
  
  

  TEAL Questions/Issues
• Information Technology
  
  
  

  Computer & Technology Issues Computer Access Requests (not TEAL)
• On/Offboarding
  
  
  

  Hiring Managers – Onboard New Staff Human Resources – Offboard Departing Staff
• CAPPS HR/Payroll
  
  
  

  Centralized Accounting & Payroll/Personnel System
• Communications
  
  
  

  Marketing, Design, and Branding
• Fingerprinting
  
  
  

  Fingerprinting Inquiries
• Agency Services
  
  
  

  Badges, Copy Center, Facilities, parking and Telephone Services
• Office of General Counsel
  
  
  

  Legal Review Requests
• Employee Contact Update
  
  
  

  Employee Contact Information Update
• Technology Solutions Form
  
  
  

  Technology Solutions Form
• FMLA
  
  
  

  FMLA Requests